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Fusion specialises in delivering complex web sites and online trading solutions within the insurance sector.

Fusion Case Study

Vantage Insurance Services Ltd.

Vantage Insurance Services Ltd. (Vantage) is a leading, privately owned, independent Insurance Broker and Underwriting Agent based in the City of London with a regional office and customer service centre in Egham, Surrey. Vantage offer a broad range of personal insurance products, with a particular focus on the leisure arena. In addition to a strong market presence in their own right, Vantage also support a number of affinity groups including the largest and longest established organisation of its kind in the world.

Fusion have worked closely with Vantage over the last three years to develop a fully web-based solution that offers members of the public a complete self-service experience covering all aspects of the policy lifecycle from initial quick quote and full quote through to policy purchase with automated delivery of documentation via email and also extends to mid term adjustments and renewals without the need for call centre intervention.

The solution comprises a number of key components including a flexible questionnaire mechanism to gather and validate risk information, a powerful calculation engine, and a comprehensive underwriting rules system which automatically assesses whether a given risk is acceptable or if it requires automatic endorsement or needs to be referred for manual intervention.

In addition to the client facing provisions, the solution also offers a comprehensive range of back office facilities allowing exceptional cases to be dealt with, including the addition of policy endorsements and the adjustment of premiums. In addition to the processing of policies, the back office also provides a comprehensive reporting suite offering a range of management and financial information, which includes automated subscriptions and the facility to export data in a wide range of industry standard formats.

Further Information

Vantage corporate website screen

FUSION Internet Solutions Ltd is a certified Microsoft Partner. As strategic consulting developers, we understand how IT can be used to support business objectives. We offer consulting, system design, development, hosting and support services to give customers a competitive edge through rich web solutions. We advise clients on how to bridge business needs to effective IT solutions that can be configured to improve performance and profitability.

 

We specialises in browser based applications. Many of our clients now appreciate the advantages and benefits of accessing data anytime, anywhere in real time on demand via a browser interface, removing the restrictions of geography, working times or locally installed software and infrastructures.

 

We plan, design, develop and host solutions in-house for many customers. Our solution management offers an integrated resource for companies that lack the expertise and personnel to safeguard and manage their own solutions, data assets and server needs. Fusion’s support team consists of support developers educated to Microsoft Certified Professional standard and using state-of–the-art software to manage customers and issues.

 

Fusion's high end web-based Broker solutions for on-line trading within the insurance sector gives Brokers the ability to compete more effectively in a much larger market whilst reducing costs dramatically. Our portfolio of proven web broker components provides an economical means to achieve everything needed for insurance trading on the internet, including Customer Self-Service and Policy Administration through to FSA guideline Compliance, Security and Reporting.